
Frequently asked questions
Where do you have sessions?
Sessions are provided in-person in Durham, NC and via telehealth using secure video conferencing. Our aim is to reduce travel and geographic barriers and provide access to services for families across North Carolina. Additionally, Dr. Eaker is licensed to practice telehealth with individuals in multiple other states through PSYPACT®. PSYPACT® is an interstate compact which offers a voluntary expedited pathway for practice to qualified psychologists who wish to practice in multiple states.
Authority to Practice Interjurisdictional Telepsychology (APIT)
Granted by the PSYPACT® Commission on April 27, 2021
APIT Number 7107
www.verifypsypact.org
What is the process for starting services?
Please call or email to inquire about services. Dr. Eaker will provide you with paperwork, and once this is completed, an appointment may be scheduled. The first appointment consists of a one-hour consultation. After that, a treatment plan will be created and therapy services will take place on a recurring basis as appropriate.
Are there any individuals that are not appropriate for your services?
Children younger than 8 or adults older than 24 may be better suited to work with a different mental health provider. Depending on the nature of the child, telehealth with children under 10 may primarily involve parent training. Additionally, individuals who experience severe depression, severe suicidal ideation, or psychotic disorders are likely to benefit from more intensive psychiatric services than we can provide. Dr. Eaker does not provide psychoeducational testing or custody evaluations.
Do you take insurance?
Dr. Eaker is not in-network with any insurance companies. This allows freedom in treatment so that we may focus on the goals that are most important to each family. This also provides families with the choice to keep their records private or file with insurance. If desired, families may contact their insurance company to determine their out-of-network benefits for mental/behavioral health services or whether they may use a health savings account. A statement for you to file with your insurance company can be provided upon request.
You have the right to receive a “Good Faith Estimate” explaining how much your care will cost. Under the law, health care providers must give patients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services. You can also ask your health care provider for a Good Faith Estimate before you schedule an item or service. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.
Don’t see your question here?
Reach out via email or phone and we will reply as soon as possible.